Services
If you are a ATA Spectroscopy customer and require help in the operation or repair of JASCO instruments then please contact the Customer Help Centre.
Help Desk advice
These are remote services provided free of charge by phone and email.
Instructions to users regarding recommended instrument operation.
Instructions
An assessment of the reliability of data/measurement results.
Assessment
Remote diagnosis of possible faults or incorrect instrument operation.
Remote diagnosis
On-site and workshop Services
These are usually on-site services and materials which require a quotation and a purchase order.
Supply of spares, consumables and where available calibration standards.
Supply
Method development and Standard Operating Procedures.
Method development
Instrument repairs and upgrades, both on site and in our workshops.
Repairs and Upgrades
Routine maintenance and instrument calibration.
Maintenance
Operator training
Looking for the most suitable spectrometer for your project?
Call us directly on (02) 9541 3535 or contact us online for a free consultation.
LOCATIONS